ServiTecno is a company specialized in the supply of software and systems for industrial automation and utilities, Industrial Internet and Industrial IoT, with a view to Industry 4.0
ServiTecno also offers methodologies and products for ICS / OT (Industrial Control System and Operational Technology) Cyber Security.
Active since 1979, ServiTecno is characterized by the quality and high technology content of the hardware and software products offered and by the competence and support to its customers, from the pre-sales phase, to the study of configurations, to product training. , up to post-installation technical assistance and application optimization / tuning.
The company offers a range of software products under HMI / SCADA, Batch, historian, Industrial Analytics, Industrial BIG-Small data, Industrial Reporting, Business Process Management (WorkFlow); Fault Tolerance e High availability for Factory Systems e Cyber Security; Change Control e Configuration Management; Maintenance and Asset Management Systems (CMMS); systems and services for M2M, Telemetry / Remote (GPRS, 3G and 4G), Industrial IoT (Internet of Things), Mobile for Manufacturing, Consolidation and Virtualization, Cloud, etc.
Since 1986 ServiTecno is the Italian distributor of the products GE Digital (formerly GE Intelligent Platforms), Business Unit of the General Electric global group, leader in Scada / HMI, Biga Data and analytics applications. GE Digital boasts over 300.000 applications worldwide and a few thousand made by Italian companies, on different hardware and software platforms, for small plants or for medium and large distributed applications, both in industry and in Utilities
Traditional markets are all sectors of industrial production: the pharmaceuticals,food and drink, process (chemical, cement, glass, oil & gas, rubber, plastic, etc.), textile, that of utility (waters, remote control, transport), the sector metals e iron and steel, energia, etc.
ServiTecno counts among its customers the most important Italian production companies and Italian plants of multinational companies, the major System Integrators and manufacturers of machinery and plants that export all over the world.
ServiTecno operates professionals who work alongside the customer in all phases of a supply, from commercial and marketing to technical and administrative. The ServiTecno facility provides customers with a Customer Service with assistance and support via telephone hot-line, e-mail and web.
The company also provides technological and product updates through the organization of frequent events and workshops in which customers and users actively participate, as well as more traditional theoretical and practical courses and training with innovative tools such as webinars and eLearning. The consulting sector is also strategic, supporting the customer in choosing the most effective system architectures and hardware and software solutions, as well as assessment and tuning of the applications developed.